Comforteasebed LLC and our affiliates and subsidiaries (collectively “Comforteasebed”) are committed to respecting the privacy rights of our customers. This Privacy Policy summarizes what information we collect and how we use and share it.

Throughout this Privacy Policy, we may refer to Comforteasebed as “Comforteasebed LLC,” “we,” “us” or “our.” When we say “Websites” we mean any of our websites or applications which link to this Privacy Policy and any other microsites, social media pages, mobile versions of those websites, or Short Messsage Service (“SMS or text message”) channels. “Social Media Pages” are the official social media pages we operate on Facebook, Pinterest, Instagram, TikTok, LinkedIn, and other social media platforms. SMS channels refer to texting messages that you may send or receive. If you have any questions about these definitions or anything else in this policy, email us at service@comforteasebed.com.

This Privacy Policy applies to information we collect through our Websites, Social Media Pages and our communications with you.

Information We Collect

We collect various types of information about our customers and Website visitors, including:

Location: We use various technologies to learn your precise geographic location, including by collecting your IP address or other device information, which may depend on your device’s settings for location services.

Device Information: When you visit our Website, interact with our Social Media Pages, text messages, or online ads, or open our emails, we learn about your browser, device type, IP address, internet service provider, and other technical information about your device.

Identifiers: We collect identifiers which include personal information like name, address, email address, phone number, username and password for our Websites, online identifiers, and shipping address.

Payment Information: Your payment details can be collected in connection with an order.

Call, Chat, Text, and Email Records: If you call, chat, text or email our customer service agents, we may keep records of those conversations.

Commercial Information: We keep track of the services or products you purchase, your consuming histories or tendencies.

Website Interactions: We collect information about your interactions with our Website. This data may then be used to troubleshoot customer service issues, to improve site functionality, and to analyze user needs.

Submitted Content: We collect any content you submit to our Website, Social Media Pages, or to us by email, text or voice including comments, photos, and reviews.

Profile Information: We may have access to profile details about our customers such as your preferences and website behavior.

Demographic Information/Characteristics of Protected Classifications: We may collect demographic details about our customers such as birthdate, gender, ZIP code, and other similar details, where permitted by law.

Job Applications: If you apply for employment, we collect the content you provide such as your resume, cover letter, and any information contained therein.

Inferences: We may use any of the above information to draw inferences from these categories of information such as consumer preferences, behavior, and characteristics.

How We Collect Information

We may collect the information described above directly from you, from third parties we partner with, or through cookies or other automated means. These categories include:

You: We collect information directly from you, whenever you: make a purchase; visit our Websites; contact us with questions or comments; upload content; create an account; sign up for communications; respond to a survey; write a review; or use or like our Social Media Pages.

Your Device or Browser: Certain information is automatically collected from your device or browser and analyzed when you visit our Websites, interact with our Social Media Pages or online advertising, open our emails or view our text messages.

Third Parties: We work with third parties who provide services to us such as payment processors, analytics, delivery partners/carriers, survey providers, data suppliers, advertising companies, or other service providers. Your information may be collected and processed independently in accordance with the third party’s own privacy notices. These third parties share information they have collected with us.

Social Media Platforms: Social media platforms share information with us. You can learn more about how social media platforms collect and use your information by reviewing their privacy policies and settings.

Cookies, Device Identifiers, and Similar Technologies: We use cookies (small data files stored on your device or browser), pixel tags (tiny graphic images embedded in a website or email), and other similar technologies to automatically collect information when you visit our Websites or interact with our emails or text messages. Through the use of cookies, we may link information about your interactions with our Websites, emails or text messages over time. We also contract with third party advertising or analytics companies to serve you online ads on other websites. These companies use cookies or similar technologies to collect information about your interactions with our Websites and interactions with other websites. These advertising companies may use and share the information gathered to deliver ads more tailored to your interests on other websites. We receive aggregate information from these third parties to understand our advertising effectiveness. Any information collected by us or by third parties through the use of cookies or similar technologies may be linked with other information we collect about you. The Website uses cookies to help us keep track of items that you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send you cart reminder messages via text messages.

How We Use Collected Information

We may use the information we collect for the following business purposes:

Fulfillment: Fulfilling your orders and other requests, including, but not limited to, processing payments and delivering your purchases.

Advertising: Presenting advertising online and via email, or other communication channels, including through partnerships with social media platforms and internet search engines.

Understanding Our Customers: Analyzing your activity with us (including your interactions with our Websites, Social Media Pages, and emails or other forms of communication), and monitoring the effectiveness of our advertising and communications.

Personalization: Using your preferences and other collected information to personalize our relationship with you, including presenting customized communication, advertising, and experiences on our Websites, emails, and ads on social media.

Communications: Communicating with you about our services and products and responding to your inquiries.

Promotions: Running contests, promotions, and sweepstakes.

Hiring: Recruiting and hiring, including, but not limited to, verifying your eligibility for employment.

Customer Experience and Analytics: Serving content on our Websites and Social Media Pages, developing and analyzing our products, Websites, services, and constantly improving our customers’ experience, including but not limited to, troubleshooting customer service issues and improving site functionality and effectiveness.

Security: Protecting Comforteasebed LLC and our customers from fraud, security threats, and other illegal or harmful activity.

De-identified Data: Creating de-identified and aggregated information, including but not limited to, analyzing general market trends.

Legal Obligations: Complying with legal and regulatory requirements and responding to requests from courts or other government bodies.

How We Share Information with Service Providers and Third Parties and for What Purposes.

We may share your information in the following ways:

Affiliates and Subsidiaries: Comforteasebed LLC may share your information with our affiliates and subsidiaries in order to provide services to you.

Service Providers: We partner with third parties to assist with many aspects of our business, including fulfilling orders, advertising, analyzing your interests and activity on our Websites and Social Media Pages, and helping us communicate with customers. These third parties may provide services related to any of the purposes described in How We Use Collected Information, and we may share with them any types of information described in Information We Collect. We may also receive information collected by these third parties and combine it with the information we have collected. Your information may also be collected and processed by third parties, such as the payment providers you select, who will process your information independently in accordance with their own privacy notices.

Marketing Partners: We partner with third parties to assist with the advertising and marketing of our business. We may share with them the types of information described in information We Collect.

Legal Compliance: We will disclose information about you, including to government bodies or law enforcement agencies, when we believe it to be necessary for compliance with the law or to protect our Website users, our Website, or the public.

Parties to a Business Transaction: If Comforteasebed LLC were ever merged with or acquired by another company, or it acquires another company, or is involved in a corporate reorganization or other change in corporate control, your information could be shared with that business entity (Including in connection with a potential transaction).

Notwithstanding the foregoing, we will not share your opt-in to an Comforteasebed SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data with third parties that help us provide our messaging services, including but not limited to platform vendors , phone companies, and any other vendors who assist us in the delivery or receipt of text messages.

Contact Us

Please send your privacy-related questions, comments, and concerns to us via email at service@comforteasebed.com.